KMC MAG Group Specializes In Providing Facilities To BPO Firms

The Philippine Star , 02-16-2012

MANILA, Philippines - "The Philippines is the top 2 Business Process Outsourcing (BPO) destination in the world and it is the top 1 destination for contact centers. This is due largely to affordable real estate rates and the country's college-educated labor force," states Michael McCullough, Managing Director of KMC MAG Group, one of the country's leading real estate brokerage firms.

KMC MAG Group provides real estate services to a lot of the country's BPOs. From having their own offshore corporate services, to representing tenants in Metro Manila, Bacolod, Cebu, Clark, Iloilo and Davao; to capital market support, and to residential real estate services-KMC MAG Group is a complete representation and support provider that significantly figures in the thriving BPO industry in the country.

The company is made up of Americans Gregory Kittelson and Michael McCullough and Philippine lawyer, Amanda RufinoCarpo. Their team provides all-around support not only for foreigners establishing BPOs in the country but also for multinational enterprises and local businesses that require similar services.

McCullough is vitally responsible for KMC's growth as he leads the company's client brokerage services, incubation facility, and KMC's serviced offices. Before coming to the Philippines, McCullough was a software and IT consultant in Silicon Valley. He helped Fortune 500 companies in outsourcing their software projects while also being responsible for building and supporting networks for clients in the real estate industry.

Gregory Kittelson and Amanda Carpo also lead Kittelson&Carpo Consulting, a firm that assists foreign companies in processing business permits, government compliance, work permits, payroll, visas, as well as executive search-essentially every service a BPO or foreign company needs to set up a business in the Philippines. In 2011, the company registered over 150 foreign owned BPOs in the Philippines.

Services such as those offered by KMC MAG Group and Kittelson&Carpo Consulting allow ease and credibility to establishing businesses in the country, thus significantly contributing to the continuous growth in the BPO industry as well as the Philippine economy.

In 2011, the KMC MAG Group Q3 Real Estate Market Report stated that "most of the new additions to the supply of commercial spaces are targeted to meet BPO's demand for office." The report also discusses that while the Makati is to increase its commercial real estate stock with the opening of the Zuellig Building on the first half of 2012, commercial real estate stock as well as occupancy rates for BPOs continue to rise in non-CBDs such as Bonifacio Global City, Eastwood City, Quezon City, Pasay and Alabang. In all these places, the rising demand for commercial space has led developers to build to provide for the industry that is reported to have been growing by an annual average of 160% in the last five years.

"The BPO industry enables the country to enjoy a steady growth in annual revenue while covering about 15% of global outsourcing markets. BPAP (Business Processing Association of the Philippines) also states in their Road Map 2011-2016, that the BPO industry has the potential to post an estimated $20 million in revenue, and possibly $25 million with a better public-private partnership," McCullough ends.